Privacy Policy

HireOutcome LLC ("HireOutcome," "we," "us," or "our") operates the HireOutcome Portal (the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our Service.

By accessing or using the HireOutcome Portal, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

1.1 Information You Provide

We collect information you directly provide when using the Service, including:

• Account Information: Name, email address, company name, phone number, and other details you provide during registration or account setup.
• Business Data: Operational data, financial metrics, organizational information, and other business-related data you enter into the Service.
• Communications: Information you provide when you contact us for support, feedback, or other communications.

1.2 Information from Third-Party Integrations

When you connect third-party services to the HireOutcome Portal, we may receive information from those services, including:

• Accounting Data (QuickBooks): Financial records, invoices, expense reports, profit and loss statements, and other accounting data from your QuickBooks account.
• CRM Data: Contact records, deal/opportunity information, pipeline data, communication history, and other customer relationship data from your connected CRM provider.
• Payment Data: Transaction records, payment history, billing information, and related financial data from your connected payment processor.

We access only the data necessary to provide the Service's functionality. You authorize these connections when you link your third-party accounts.

1.3 Automatically Collected Information

When you access the Service, we may automatically collect:

• Usage Data: Pages visited, features used, actions taken, and time spent on the Service.
• Device Information: Browser type, operating system, device type, and screen resolution.
• Log Data: IP address, access times, referring URLs, and other standard log information.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Generate reports, dashboards, and insights for your business operations
• Aggregate and analyze data from connected third-party services
• Improve, personalize, and expand the Service
• Communicate with you about the Service, including updates and support
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Third-Party Service Providers: We share data with third-party services (QuickBooks, your CRM provider, your payment processor) only as necessary to provide the integrations you have authorized. These services have their own privacy policies governing their use of your data.
• Service Providers: We may share information with vendors who assist us in operating the Service (e.g., hosting providers, analytics services), subject to confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your explicit consent or at your direction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Secure cloud infrastructure with industry-standard protections

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your information within 90 days, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Data Portability: Request a copy of your data in a machine-readable format.
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis.
• Disconnect Integrations: Revoke access to connected third-party services at any time through your account settings.

To exercise any of these rights, contact us at brady@hireoutcome.com.

7. Third-Party Services

The HireOutcome Portal integrates with third-party services including QuickBooks, CRM platforms, and payment processors. Each of these services has its own privacy policy and terms of service. We encourage you to review their policies:

• Your accounting provider's privacy policy (e.g., Intuit/QuickBooks)
• Your CRM provider's privacy policy
• Your payment processor's privacy policy

We are not responsible for the privacy practices of these third-party services. Our integration with these services is limited to the data access you authorize.

8. Cookies and Tracking

We may use cookies and similar tracking technologies to operate and improve the Service. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of the Service.

9. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Effective Date" at the top. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Us